2 Minute read

Meet Patty Richmond, our secret weapon who goes above and beyond for her teammates and deeply understands the freight industry. We interviewed Patty to learn more about her journey at Xpress Technologies. 

“I am passionate about helping people by doing the little things.

-Patty Richmond


How has your role at Xpress Technologies evolved?

I’ve spent the last five years in the new hire onboarding/trainer role and that has allowed me to learn as we grow, explore processes that I was curious about, and work alongside a variety of people and departments. I’ve seen the bigger picture of our company and I think this exposure is really going to help me help the company in my new role as Process Consultant. I’m going to be exploring our processes a little deeper, identifying inefficiencies, and provide a pathway for coworkers performing those processes in the future to execute with clarity. For me, the best is yet to come and I’m so excited for my future career path at Xpress Technologies.

What gets you up in the morning?

During the workweek, it’s getting to be a contributor on a team that is trying to make a difference in the organization and in the industry. On the weekends, it’s my dog!

What does an average day in your role look like?

I’ve recently moved into the role of Process Consultant, so right now I’m learning the nuances of process evaluation and documentation. 

What is something your teammates don’t know about you?

My husband and I really enjoy fishing and most recently went fly fishing in Montana!  

What is your favorite thing about the Xpress Technologies culture?

My favorite thing about the XT Culture is the “be one team” mentality. I love collaborating with other people and departments so when it’s a known core value for XT, you feel encouraged and excited to work cross-functionally to accomplish goals and keep the company moving forward. 

Who is your role model and why?

My parents have played such an integral part in my personal and professional development. They’ve always emphasized the importance of hard work, compassion, generosity, faith, forgiveness, and those are the characteristics I love most about myself. 

What are you most passionate about?

am passionate about helping people by doing the little things that make their job easier, making people feel valued or acknowledged.  

What is your quote of the week?  

Teamwork makes the dream work.

What 3 words would you describe your personality best? 

Dependable, resourceful & caring.


Thinking about joining Xpress Technologies? Learn about our open positions here.