Independent owner-operators are a vital part of the nation’s supply chain, delivering a large majority of the 10.23 billion tons of freight that were transported during 2020; but beyond transporting loads, you’re responsible for finding your own freight and running your business too. Ensuring you’ll turn a profit while balancing all your other responsibilities is a lot to take on.
Owner-operators often need to get things done as quickly and efficiently as possible. And sometimes you require the personal touch of a phone call to sort out a question, negotiate a freight rate, or receive clarification about a haul. You’re not alone in this — 60 percent of customers prefer to call small business owners on the phone. But in a world where mobile phone users spend 90 percent of their time using apps, having access to a certain digital platform or web page is just as necessary as having someone to talk to on the other end of the phone.
For this modern freight-finding climate, having access to a hybrid load board can make all the difference in your business.
The Xpress Technologies App was made with owner-operators’ day-to-day needs in mind.
Download the Xpress Technologies App to book your first load today.
Here’s an in-depth look at why the Xpress Technologies hybrid load board is the ideal solution for owner-operators looking to grow and manage their business on the go.
Use Self-Service Models for Total Independence
For enterprising, busy owner-operators, Xpress Technologies offers both a web and mobile app to give you the power to find and book freight with the tap of a button. This means that when you see a load posted, not only do you know it’s actually still available, but you can book it instantly though the hybrid load board’s self-service function.
A self-service model puts owner-operators back in the driver’s seat, both literally and figuratively. Not only does the Xpress Technologies App allow you to secure freight quickly and efficiently, but it also:
Offers list-based search features for those looking for specific details regarding each load
Provides map-based search features for those searching for location-based freight
Shares personalized freight suggestions based on past loads and saved lane preferences
Using the self-service features in the Xpress Technologies App gives you the power to find, book, and manage freight on your own schedule.
Booking freight through the self-service, digital platform provides instant confirmation. This makes it easier to book successive loads based on location and avoid deadheading, which supports a higher profit margin for your business. The Xpress Technologies App was made by truckers, for truckers. Engineered with an easy-to-use interface, you can find the features and functionalities you need to manage your business in one spot. That’s why it’s at the top of the list of the best freight broker apps available today.
Enjoy Dedicated Support Whenever You Need It
The instantaneous nature of self-service load boards has its perks, but the relationship between owner-operators and brokers remains just as valuable. Xpress Technologies doesn’t make you choose one over the other, but instead offers a hybrid approach that allows you to have both methods at your disposal. As an owner-operator, you know your business better than anyone, which is why the decision for how you find and secure freight should be left up to you.
When working with one of our Carrier Xperience Reps, you’re met with someone who has a genuine interest in helping you find and secure freight more than just once. Plus, brokers can help connect you with exclusive loads you may not have had access to otherwise, and can even help you secure dedicated freight opportunities.
It’s no wonder some prefer the support and personalized attention only a broker can give. When you need assistance, you have the power to bypass long customer service wait times and get the support you need. In a world increasingly reliant on digital solutions, simply knowing that you can pick up the phone and talk to a real person right away can make all the difference.
Xpress Technologies: Your Freight-Finding Partner
With Xpress Technologies, owner-operators are in charge. The hybrid load board feature means you get to choose exactly how you want to find loads: either by calling a knowledgeable, reputable broker or via your digital account.
Every Xpress Technologies user gains no-cost access to its digital load board when they register with the Registry Monitoring Insurance Services (RMIS) through Xpress Technologies. Designed with owner-operators in mind, the Xpress Technologies load board is easy to use, intuitive, and the perfect blend of cutting-edge technology and traditional support.
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